WoW Rochester ("we," "us") respects your privacy. This policy explains what information we collect,
how we use it, and the choices you have. By creating an account or placing an order, you agree to this policy.
Information We Collect
We collect the details you provide to create an account and complete a delivery: your name, email
address, phone number, delivery address, and order history. To calculate delivery fees and confirm we
serve your area, we use your delivery address to estimate its distance from our location. We also verify
that customers are 21 or older.
How We Use Your Information
We use your information only to operate our service — to process and deliver your orders, calculate
delivery fees, contact you about an order, provide customer support, and, if you choose to receive them,
send occasional promotions and updates. You can opt out of promotional emails at any time using the
unsubscribe link in any message, or by contacting us.
How We Share Your Information
We do not sell your personal information. We share it only with the service providers
that help us run our business — such as our delivery drivers, email provider, text-message provider,
and mapping service — and only as needed to complete your order. We may also disclose information
when required by law.
Data Security & Retention
Your connection to our site is encrypted, and we take reasonable measures to protect your information.
We keep your account and order records for as long as your account is active and as needed to meet
legal and business requirements.
Your Choices
You can review and update your account details anytime from your profile, opt out of promotional
messages, or ask us to delete your account. To make a request, contact us using the details below.
Contact Us
Questions about this policy? Email us at
[email protected].
